At Roamaro, we aim to deliver your travel essentials in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered across India.

By placing an order on https://roamaro.in, you agree to the terms mentioned below.

1. Shipping Coverage

Currently, Roamaro ships only within India. We do not offer international shipping at this time.

Orders can be delivered to residential or commercial addresses that are serviceable by our courier partners.

2. Order Processing Time

• Orders are usually processed within 1–2 business days after successful payment confirmation

• Orders placed on Sundays or public holidays are processed on the next working day

• During high-demand periods, promotions, or festive seasons, processing times may increase slightly

Order processing includes order verification, quality checks, packaging, and handover to the courier partner.

3. Delivery Timeline

• Standard delivery time is 3–7 business days from the date of dispatch

• Delivery timelines may vary depending on:

• Shipping destination

• Courier service availability

• Weather conditions or unforeseen logistical issues

Remote or rural locations may take additional time for delivery.

4. Shipping Charges

• Roamaro may offer free shipping on select products or during promotional campaigns

• Shipping charges, if applicable, will be clearly displayed at checkout before payment

• Any additional charges such as Cash on Delivery (if available) will be communicated in advance

Shipping fees once paid are non-refundable unless the order is cancelled by Roamaro.

5. Order Dispatch & Tracking

Once your order is dispatched:

• You will receive an email and/or SMS with shipment details

• Tracking information will be provided to monitor your order’s progress

Customers are encouraged to track their orders regularly. For any issues with tracking, you may contact our support team.

6. Delivery Attempts

• Courier partners will attempt delivery as per their standard operating procedures

• If delivery fails due to customer unavailability or incorrect address details, re-delivery may be attempted

• In such cases, additional charges may apply or the order may be returned to origin

Roamaro is not responsible for delays caused by unsuccessful delivery attempts.

7. Address & Contact Accuracy

Customers must ensure that:

• Shipping address is complete and accurate

• Contact number is active and reachable

Roamaro is not liable for delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.

8. Damaged or Missing Shipments

If you receive:

• A visibly damaged package, or

• A package with missing items

Please contact support@roamaro.in within 48 hours of delivery with clear photos of the package and product. Delayed reporting may result in rejection of the claim.

9. Delays Beyond Our Control

While we strive to meet delivery timelines, Roamaro shall not be held responsible for delays caused by:

• Natural calamities

• Government restrictions

• Courier service disruptions

• Any force majeure events

10. Contact Information

For shipping-related queries, reach us at:

Roamaro
📞 8141449967
📧 support@roamaro.in