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Privacy Policy | Roamaro - Your Trusted Luggage Partner
At Roamaro, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from https://roamaro.in.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
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Visitors browsing the website
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Customers placing orders
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Users interacting with our services, communications, or promotions
This policy does not apply to third-party websites, payment gateways, or services linked from our website.
2. Information We Collect
a) Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
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Full name
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Email address
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Mobile number
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Shipping and billing address
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Order details and transaction history
Payment details such as card or UPI information are processed securely by third-party payment gateways and are not stored on our servers.
b) Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited and browsing behavior
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Date and time of access
This information helps us understand customer behavior and improve website performance.
3. Purpose of Collecting Information
We use your information to:
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Process, confirm, and deliver orders
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Communicate order status, shipping updates, and support responses
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Verify customer identity and prevent fraud
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Improve website functionality, products, and services
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Send promotional emails or messages (only if you have opted in)
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Comply with legal and regulatory obligations
4. Cookies & Tracking Technologies
Roamaro uses cookies and similar technologies to:
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Remember user preferences
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Maintain shopping cart sessions
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Analyze website traffic and performance
Cookies do not store sensitive personal data. You may choose to disable cookies through your browser settings; however, certain website features may not function correctly.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your data may be shared only with:
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Courier and logistics partners for delivery
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Payment gateway providers for transaction processing
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Technology and service providers supporting website operations
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Legal authorities, if required by law
All third-party partners are required to maintain confidentiality and data security.
6. Data Security Measures
We implement reasonable and appropriate security measures including:
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Secure servers and encrypted connections
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Restricted access to personal data
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Periodic system monitoring and updates
While we strive to protect your data, no method of transmission over the internet is completely secure. You acknowledge and accept this risk.
7. Data Retention
Personal information is retained only for as long as necessary to:
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Fulfill orders and services
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Comply with legal and regulatory requirements
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Resolve disputes or enforce agreements
Once no longer required, data is securely deleted or anonymized.
8. User Rights & Choices
You have the right to:
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Access your personal information
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Request correction or updates
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Withdraw consent for marketing communications
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Request deletion of personal data (subject to legal obligations)
To exercise these rights, contact us at support@roamaro.in.
9. Third-Party Links
Our website may contain links to third-party websites. Roamaro is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before sharing personal information.
10. Childrenโs Privacy
Roamaro does not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be deleted immediately.
11. Changes to This Privacy Policy
Roamaro reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.
12. Contact Information
For any privacy-related concerns or queries, please contact:
Roamaro
๐ Amba Complex 202, Gandhivadi, Umargam, Valsad โ 396170, Gujarat
๐ 8141449967
๐ง support@roamaro.in